How to order donor sperm – a step-by-step guide
Ordering donor sperm from Cryomate takes a few clear steps, from creating your account to receiving your vials. Hereโs exactly what to expect โ weโre with you at every stage.
Create your free account
Creating a Cryomate account is free and takes less than a minute. Once registered, you get immediate, full access to our entire donor catalogโincluding complete donors’ genetic screening reports, four-generation pedigrees, family medical history, adult and childhood photos, personality and interests information, and audio interviews. Everything you need to decide, at your fingertips.
Browse the catalog and choose your sperm donor
Choosing a donor is the most personal part of the process. Use the search filters to narrow results by the characteristics that matter most to you: physical traits, ethnicity, education, Open ID status, and more.
A few things worth knowing as you search:
- Use our ‘Eligible Country’ filter to make sure you only see donors available to your region.
- Check the availability status on each donor profile. A donor labeled “Ready to Ship” has vials available now. A donor labeled “Pre-Order” will have vials available in the coming weeksโour client relations team can share the expected timeline.
- Save donors you’re interested in to your favorites so you can compare them side by side.
- If you’d like guidance, our Client Relations team is available forย a free one-on-one virtual consultationย โ and aย genetic counseling consultationย is available for clients who want expert input on the genetic side of the decision.
Donor availability changes over time. If you’ve found the right donor, it’s worth securing your vials while he’s availableโespecially if you’re planning for more than one child from the same donor.
Select your sperm vials and place your order
Before placing your order, confirm a few things with your healthcare provider:
- Which vial type you need โ IUI, ICI, ART, ICSI โ based on your planned treatment.
- How many vials to order for this cycle, and whether to purchase additional vials now for future attempts or future siblings โ multi-vial packages are discounted.
- The date your vials need to arrive, so shipment can be timed correctly.
Not sure which vial type to choose?
IUI, ICI, ART, and ICSI vials are designed for different treatmentsโsee which vial is right for your procedure.
You can place orders directly through our website or by contacting our client relations team. Our team is happy to walk you through the process.
Complete your agreements and confirm your order
After you place your order, our Client Relations team will contact you within 24โ48 hours to confirm your details and send the agreements you’ll need to complete before we can ship your vials.
The specific forms depend on where your vials are going โ a fertility clinic or a home address for at-home insemination. Learn what each form covers.
Arrange your shipping and confirm your delivery date
Vial purchase and shipping fees are handled separately. Once you complete your agreements, you’ll receive a payment link for your shipping fees. Shipping is coordinated around your cycle and the date your vials need to arrive โ let us know your procedure date, and we’ll work backward from there.
Shipping to a fertility clinic.
We ship directly to your clinic via UPS Healthcare โ a specialist in temperature-controlled reproductive material logistics. Our team will contact your clinic in advance to coordinate delivery.
Shipping to a home address.
Home delivery is available for clients using donor sperm for at-home insemination (ICI). A physician authorization form is required before home shipment.
Timing tip
Confirm your vial order at least one to two weeks before your procedure date, to allow time for agreements, payment, and shipping coordination. If your procedure is more than 30 days away, we can store your vials until you’re ready.
Receive your sperm vials and start your treatment
Your vials will arrive in a temperature-controlled dry shipper that maintains the required storage conditions throughout transit. If your vials are delivered to a clinic, your clinical team will receive and store them. If you’re having vials delivered to your home for insemination, follow the thaw and insemination instructions included in your shipment.
Cryomate team is available if you have any questions about your order or need to arrange additional shipments.
Our buyback policy
If you don’t end up needing all your vials, we’ll buy them back at 75% of what you paid. This applies to vials stored at a Cryomate location, purchases of three or more, and is limited to five years after purchase.
Frequently asked questions
Create a free account at cryomate.com to access the full donor catalog. Once you’ve chosen a
donor, select your vial type and quantity and place your order online or by contacting our Client
Relations team at +1 463-333-3530, ext. 3. After your order is placed, our team will be in touch
within 24โ48 hours to complete the required agreements and coordinate shipping.
Once your Cryomate Agreements are completed and shipping fees are paid, vials are delivered
based upon the shipment option selected (standard or expedited). We always send a shipper as
โovernightโ regardless of the shipment option selected. The difference between standard vs expedited is how long our lab team has to prepare purchased vial(s) for shipment. Standard gives our lab team 3-5 business days, while expedited gives our team 1-2 business days.
We highly recommend letting our team know if you have a specific procedure date/timeframe
and we’ll do our best to coordinate timing accordingly.
Yes. Orders can be placed directly through the Cryomate website after creating a free account.
You can also place your order by contacting our client relations team at +1 463-333-3530, ext. 3.
or info@cryomate.com โ whichever you prefer. Our team is happy to assist with your first
order.
This depends on your treatment plan, your family-building goals, and how many cycles you’re
planning for. National averages suggest 3โ4 insemination cycles per successful pregnancy โ
meaning 3โ4 vials as a baseline, plus additional vials if you’re planning for future siblings.
Speak with your healthcare provider about what makes sense for your situation, and our client
relations team is happy to help you think it through.
All clients complete a Vial Purchase Confirmation, a Sample Purchase Agreement, and an
Acknowledgment for Carrier Screening Results. Additional forms depend on whether your vials
are going to a fertility clinic or a home address โ see what each form covers.
Yes, Home delivery is available for US clients using donor sperm for home insemination. For NY
clients, a physician authorization form is required before home shipment. Vials arrive in a
temperature-controlled dry shipper with thaw instructions and an insemination guide. More on
at-home insemination.
Family starts here
Questions? Our client relations team is available at